Video Testimonials from Patients working in the Medical Field
April 3, 2012
My sister had her breast augmentation done by Dr. Pousti. As I am in medical school and can thus better understand medical jargon, she thought it would be a good idea to have me along. I accompanied her to the initial consullt with Dr. Pousti, and I was immediately impressed by his friendly personality and the ease with which he communicated all the details of a breast augmentation. He was very attentive to my sister’s wishes as well as intuitive about her lifestyle and thus what type of augmentation would suit her well. I am in my last year of medical school so I have seen and worked with many different types of surgeons, and after meeting Dr. Pousti and hearing him communicate with my sister, I was so impressed! He is not only very down to earth and sincere, but truly professional and competent. I then accompanied my sister to her surgery and was her caretaker afterward. Knowing my familiarity with surgeries and medicine, Dr. Pousti offered to let me observe the case. He was so calm, very confident in his procedure, and the whole time was very detail oriented and thoughtful of my sister’s wishes. I am writing this review because I have the privilege of judging his excellence from a medical standpoint. I could not give anyone a higher recommendation. Dr. Pousti is fabulous!
October 19, 2011
Dear Dr. Pousti, Office Staff, and Surgery Staff at Alvarado Surgery Center,
This testimonial has taken some time for me to write because it’s hard for me to express in words how thankful I am for the care that you took of me before, during, and after my surgery. But please know that a day doesn’t go by that I don’t think what a wonderful job you have done.
From the first time that I met you, I have felt that I’ve known you for a long time. And your office staff are so welcoming, they could be old co-workers of mine too. I inteviewed 2 plastic surgeons before you, and with them I felt like I was just another job for them to do. Both of these other surgeons pushed for me to get very large breasts, and when I voiced some hesitation on their recommendations, I could sense that they tuned me out. They would rush in and out of their offices, and the office staff would barely say a word to me.
I had heard about you from various clients I had, and they showed me the amazingly beautiful jobs you had done for them. I was so happy when I came in to consult with you, but to be honest, my husband was a little more reticent. After conversing with you for a while, you truly did make me feel as though you were an old friend, and that you wanted to give me something that would make me happy. You definitely won over my husband that day. After my consultaton, both myself and my husband felt confident that you were the surgeon/artist that we had been looking for.
The day of surgery I was excited and nervous, but I knew I was in the right hands. To be able to go into surgery having complete confidence and trust in you is something that I wish every patient could have; and to know that you stocked different implant sizes in your surgery center was of great comfort to me too, since I knew you could try out different sizes on me during surgery in order to find the best fit.
But even before surgery, the Surgery Staff at Alvarado were so nice and made me feel so comfortable. The smallest thing, such as giving me a warmed blanket just prior to the surgery, made me feel more relaxed. I’ve been through other surgeries before, and I can attest that I never got a warmed blanket! I wish I could remember the names of the nurses caring for me, because they did a wonderful job in making me feel safe.
My droopy A-size breasts with the abnormally large and long nipples, and now a perfect DD. And thankfully, you recommended my nipple reduction! I would have never thought of that, and I can’t imagine how much more my nipples would have poked out of my clothes without having it done! In the past I had to wear heavily padded bras because my nipples were so long that you could see that they were poking through the bra. Now I can wear normal non-padded bras, I don’t need push up pads, and my clothes fit me so much better!
Last, but definitely not least, let me just say how great your office staff is. After my surgery, they checked on me frequently. I’m sure it’s part of their protocol, but when they called, I felt like we were just friends having a conversation, not that it was a job they had to do. The one thing that keeps me loyal to a business is friendly faces, polite manners, and great customer service. You have it all!
Ok, so I really did try to make this a short thank you/testimonial, and I did by not giving my whole life story, but like I said, it’s so hard to express every wonderful thing I have to say about you and your staff. If you ever need someone to speak to a potential client about how wonderful you are, feel free to send them my way! And please don’t move or go anywhere in the next 20 years because I know that this is just the beginning of a beautiful relationship!
